Scheduled

Fri, 19 Sep 2025 09:10:39 GMT

Status: Scheduled

We will perform platform maintenance affecting both the US and EU regions. During the two-hour maintenance window, some agents' accounts may briefly reconnect; total impact is expected to be under 10 minutes. No customer action is required. We will provide updates here.

Affected components

Agent apps (Operational)

API (Operational)

Support chat on www.livechat.com (Operational)