All Systems Operational

LiveChat Operational
90 days ago
99.91 % uptime
Today
Chat widget Operational
90 days ago
99.9 % uptime
Today
Agent apps Operational
90 days ago
99.87 % uptime
Today
API Operational
90 days ago
99.87 % uptime
Today
Integrations Operational
90 days ago
99.96 % uptime
Today
Support chat on www.livechat.com Operational
90 days ago
99.89 % uptime
Today
Subprocessors' service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 14, 2025

No incidents reported today.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Resolved - This incident has been resolved. We confirmed it no longer affects our infrastructure.
Jun 12, 22:54 CEST
Update - We no longer see an impact on our services. However, we are still monitoring the situation and making sure the issue is completely resolved.
Jun 12, 22:37 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 22:13 CEST
Update - Our cloud platform providers are still working on fixing the issue. We are doing our best to reduce the impact on our services.
Jun 12, 22:09 CEST
Update - We are still waiting for our cloud platform providers to resolve the issue with their services. Our admins are actively working on mitigating the impact on our services.
Jun 12, 21:41 CEST
Update - We are waiting for our providers to resolve the issue with their services.
Jun 12, 21:21 CEST
Identified - We noticed a problem with Google Cloud Platform that affects also our services. We are investigating the problem and working on mitigating the impact
Jun 12, 21:01 CEST
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Resolved - This incident has been resolved.
Jun 5, 21:19 CEST
Update - We are continuing to monitor for any further issues.
Jun 5, 20:58 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 5, 20:38 CEST
Update - We are continuing to work on a fix for this issue.
Jun 5, 20:20 CEST
Identified - While the recent fix has made progress, further refinement is still required to fully resolve the issue. Our team is actively working on additional improvements, and we will provide updates as soon as we have more information. Thank you for your patience and understanding.
Jun 5, 20:00 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 5, 19:41 CEST
Update - We are continuing to investigate this issue.
Jun 5, 19:30 CEST
Update - We are continuing to investigate this issue.
Jun 5, 19:10 CEST
Update - We are continuing to investigate this issue.
Jun 5, 18:50 CEST
Update - We are continuing to investigate this issue.
Jun 5, 18:30 CEST
Investigating - We are currently investigating an issue that may be preventing some customers from starting chats. Our team is working on resolving it as quickly as possible.
Jun 5, 18:16 CEST
Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025
Resolved - This incident has been resolved.
Jun 2, 13:10 CEST
Update - We are continuing to monitor for any further issues.
Jun 2, 12:49 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 2, 12:43 CEST
Update - We're actively investigating the cause of this problem.
Jun 2, 12:35 CEST
Update - We are continuing to investigate the issue. Sincere apologies for the inconvenience.
Jun 2, 12:15 CEST
Investigating - We are currently investigating this issue.
Jun 2, 11:54 CEST
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.