LiveChat Status

All Systems Operational

Chat widget Operational

API Operational

Agent apps Operational

Integrations Operational

Support chat on www.livechat.com Operational

Subprocessors' service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Planned services maintenance Dec 8, 2024 08:00-09:00 CET

We will be undergoing scheduled maintenance at that time. Integration management will be temporarily affected, including:

- Installation and removal of integrations
- Integration payments
- Access to private applications in the developer console may also be unavailable
Posted on Dec 02, 2024 - 17:37 CET

Past Incidents

Dec 6, 2024

No incidents reported today.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

LiveChat - degraded performance

Resolved - This incident has been resolved.
Nov 28, 07:46 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 28, 07:39 CET

Identified - The issue has been identified and a fix is being implemented.
Nov 28, 07:32 CET

Investigating - We are currently investigating this issue.
Nov 28, 07:29 CET

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

LiveChat Chat Widget - degraded performance

Resolved - This incident has been resolved.
Nov 25, 19:14 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 18:43 CET

Identified - The issue has been identified and a fix is being implemented.
Nov 25, 18:13 CET

Investigating - We are currently investigating this issue.
Nov 25, 18:06 CET

LiveChat support chat widget - degraded performance

Resolved - This incident has been resolved.
Nov 25, 17:35 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 16:33 CET

Identified - The issue has been identified and a fix is being implemented.
Nov 25, 15:50 CET

Update - We are continuing to investigate this issue.
Nov 25, 15:28 CET

Investigating - We are currently investigating this issue.
Nov 25, 15:23 CET

Nov 24, 2024

Planned services maintenance

Completed - The scheduled maintenance has been completed.
Nov 24, 09:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 08:00 CET

Scheduled - We will be undergoing scheduled maintenance during this time. For short periods it won't be possible to:
- create account
- log in (however logged in agents will be able to work)
- manage agents (add, remove, change settings)
- manage campaigns
We apologize for the inconvenience.
Nov 14, 16:00 CET

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.