All Systems Operational
Chat widget Operational
API Operational
Agent apps Operational
Integrations Operational
Support chat on www.livechat.com Operational
Subprocessors' service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled maintenance Aug 29, 07:00-08:00 CEST
Update - Change of date: The maintenance will happen on 29th of August.
We will be going under a scheduled maintenance. Chat widget, agent application, and API may not work for a short time during that event. All updates will be posted here.
Jul 30, 15:47 CEST
Scheduled - We will be going under a scheduled maintenance. Chat widget, agent application, and API may not work for a short time during that event. All updates will be posted here.
Jul 6, 17:00 CEST
Past Incidents
Aug 5, 2021

No incidents reported today.

Aug 4, 2021

No incidents reported.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Resolved - This incident has been mitigated. LiveChat services are back fully operational
Jul 22, 19:14 CEST
Monitoring - Service is back operational, we will actively monitor the issue.
Jul 22, 18:44 CEST
Identified - The issue has been identified as an outage of one of our sub-processors responsible for our CDNs, Akamai.

Our Admins are working on bringing back the full functionality of our services as soon as possible
Jul 22, 18:11 CEST
Investigating - We currently investigate the issue
Jul 22, 17:45 CEST