LiveChat Status

All Systems Operational

Chat widget Operational

API Operational

Agent apps Operational

Integrations Operational

Support chat on www.livechat.com Operational

Subprocessors' service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 11, 2021

No incidents reported today.

Apr 10, 2021

Planned infrastructure maintenance

Completed - The scheduled maintenance has been completed.
Apr 10, 08:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 07:00 CEST

Scheduled - We will be undergoing a scheduled maintenance of event queueing service. Agents might be logged out at that time. We will post all updates about the maintenance here.
Apr 2, 20:46 CEST

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.

Mar 30, 2021

Connection issues

Resolved - This issue has been resolved
Mar 30, 23:27 CEST

Monitoring - A fix has been implemented, we'll continue to monitor the results
Mar 30, 22:34 CEST

Identified - The issue has been identified, we are in a process of implementing the fix
Mar 30, 21:39 CEST

Investigating - Some of our Customers may experience connection issues to our Agent Application. Our Admins are investigating the issue
Mar 30, 21:20 CEST

Issues with direct links and integrations

Resolved - This incident has been resolved.
Mar 30, 11:38 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 30, 11:08 CEST

Investigating - Our customers may encounter issues with direct chat links, API and integrations
Mar 30, 10:46 CEST

Mar 29, 2021

No incidents reported.

Mar 28, 2021

No incidents reported.