All Systems Operational
Chat widget Operational
API Operational
Agent apps Operational
Integrations Operational
Support chat on www.livechat.com Operational
Subprocessors' service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 5, 2024

No incidents reported today.

Mar 4, 2024

No incidents reported.

Mar 3, 2024

No incidents reported.

Mar 2, 2024

No incidents reported.

Mar 1, 2024

No incidents reported.

Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024
Resolved - This incident has been resolved.
Feb 27, 20:42 CET
Update - We are continuing to monitor for any further issues.
Feb 27, 20:08 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 27, 20:01 CET
Update - We are continuing to work on a fix for this issue.
Feb 27, 19:39 CET
Identified - The issue has been identified and a fix is being implemented.
Feb 27, 18:59 CET
Update - We are continuing to investigate this issue.
Feb 27, 17:44 CET
Update - We are continuing to investigate this issue.
Feb 27, 17:24 CET
Investigating - We are currently investigating this issue.
Feb 27, 17:24 CET
Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024
Completed - The scheduled maintenance has been completed.
Feb 24, 09:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 07:00 CET
Scheduled - We will be undergoing a scheduled maintenance. At the time of the maintenance some function may be severely impacted:
- Archives, reports and tags will not be available,
- Integrations such as ChatBot, Messenger, WhatsApp - messages may not go through or be visible for agents,
- Transcripts in transferred chats may not be visible for agents,
- Chat Page may be impacted and not load correctly at times,
- Agents logouts may occur,
- Chat transcript may not be visible for visitors if they move between pages on your website.
The approximate time for the maintenance is 2 hours but we will keep it as short as possible. It will not affect licenses stored on our servers in Europe. We sincerely apologize for the inconvenience.

Feb 14, 12:35 CET
Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.