Resolved
The issue has been resolved, and services are operating normally. No further impact is expected.
Monitoring
A fix has been implemented, and we are monitoring the results. The ability to add new Knowledge Sources has been restored.
Investigating
We are investigating an issue that prevents some customers from adding new Knowledge Sources. Our team is working to identify the root cause and restore normal service as quickly as possible. We will share an update as soon as more information is available.