All Systems Operational

LiveChat Operational
90 days ago
100.0 % uptime
Today
Chat widget Operational
90 days ago
100.0 % uptime
Today
Agent apps Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Support chat on www.livechat.com Operational
90 days ago
100.0 % uptime
Today
Subprocessors' service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled maintenance Nov 5, 2025 07:00-07:15 CET

We will be performing email platform maintenance affecting both the US and EU data centers on November 5th, from 7:00 AM to 7:15 AM (UTC+1).

During this 15-minute window, you may experience delays in receiving LiveChat emails. We apologize for the inconvenience.

No customer action is required. We will provide updates as necessary.

Posted on Oct 28, 2025 - 17:47 CET
Oct 30, 2025

No incidents reported today.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025
Completed - The scheduled maintenance has been completed.
Oct 18, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 08:00 CEST
Scheduled - We will be performing platform maintenance affecting both the US and EU data centers on October 18th, from 8:00 AM to 9:00 AM (UTC+2).
During this one-hour maintenance window, some agents’ accounts may experience brief reconnections, and access to the service may be temporarily unavailable.

No customer action is required. We will provide updates as necessary.

Oct 13, 14:59 CEST
Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.