All Systems Operational

Uptime over the past 90 days. View historical uptime.
LiveChat Operational
90 days ago
99.91 % uptime
Today
Chat widget Operational
90 days ago
99.9 % uptime
Today
Agent apps Operational
90 days ago
99.87 % uptime
Today
API Operational
90 days ago
99.87 % uptime
Today
Integrations Operational
90 days ago
99.96 % uptime
Today
Support chat on www.livechat.com Operational
90 days ago
99.89 % uptime
Today
Subprocessors' service Operational
90 days ago
100.0 % uptime
Today
Cloud service providers Operational
Google Cloud Platform Cloud Spanner Operational
Google Cloud Platform Google Cloud DNS Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Kubernetes Engine Operational
Akamai Web Application Firewall Operational
Akamai Global Traffic Management Operational
Akamai Edge Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 5, 2025
LiveChat chat widget - degraded performance
Resolved - This incident has been resolved.
Jun 5, 21:19 CEST
Update - We are continuing to monitor for any further issues.
Jun 5, 20:58 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 5, 20:38 CEST
Update - We are continuing to work on a fix for this issue.
Jun 5, 20:20 CEST
Identified - While the recent fix has made progress, further refinement is still required to fully resolve the issue. Our team is actively working on additional improvements, and we will provide updates as soon as we have more information. Thank you for your patience and understanding.
Jun 5, 20:00 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 5, 19:41 CEST
Update - We are continuing to investigate this issue.
Jun 5, 19:30 CEST
Update - We are continuing to investigate this issue.
Jun 5, 19:10 CEST
Update - We are continuing to investigate this issue.
Jun 5, 18:50 CEST
Update - We are continuing to investigate this issue.
Jun 5, 18:30 CEST
Investigating - We are currently investigating an issue that may be preventing some customers from starting chats. Our team is working on resolving it as quickly as possible.
Jun 5, 18:16 CEST
Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025
LiveChat - Major outage
Resolved - This incident has been resolved.
Jun 2, 13:10 CEST
Update - We are continuing to monitor for any further issues.
Jun 2, 12:49 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 2, 12:43 CEST
Update - We're actively investigating the cause of this problem.
Jun 2, 12:35 CEST
Update - We are continuing to investigate the issue. Sincere apologies for the inconvenience.
Jun 2, 12:15 CEST
Investigating - We are currently investigating this issue.
Jun 2, 11:54 CEST
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025
LiveChat - degraded performance
Resolved - This incident has been resolved.
May 27, 18:19 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 27, 17:36 CEST
Update - We are continuing to work on a fix for this issue.
May 27, 17:06 CEST
Identified - The issue has been identified and a fix is being implemented.
May 27, 12:47 CEST
Update - We’re continuing to investigate an issue that’s preventing the app from loading for the agents and causing chat widgets on websites to not appear. We appreciate your patience as we work to resolve this as quickly as possible.
May 27, 12:46 CEST
Investigating - We are currently investigating this issue.
May 27, 12:12 CEST
May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

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