LiveChat - Major outage

Resolved·Full outage

This incident has been resolved.

Mon, Jun 2, 2025, 11:10 AM

(9 months ago)

Affected components

Jun 2, 2025, 09:54 AM

10:43 AM

Agent apps

API

Support chat on www.livechat.com

Updates

Resolved

This incident has been resolved.

Mon, Jun 2, 2025, 11:10 AM

Monitoring

We are continuing to monitor for any further issues.

Mon, Jun 2, 2025, 10:49 AM(21 minutes earlier)

Monitoring

A fix has been implemented and we are monitoring the results.

Mon, Jun 2, 2025, 10:43 AM

Investigating

We're actively investigating the cause of this problem.

Mon, Jun 2, 2025, 10:35 AM

Investigating

We are continuing to investigate the issue. Sincere apologies for the inconvenience.

Mon, Jun 2, 2025, 10:15 AM(20 minutes earlier)

Investigating

We are currently investigating this issue.

Mon, Jun 2, 2025, 09:54 AM(21 minutes earlier)