LiveChat - degraded performance

Resolved·Partial outage

This incident has been resolved.

Mon, Jan 27, 2025, 11:01 AM

(1 year ago)

Affected components

Jan 27, 2025, 09:31 AM

11:01 AM

Chat widget

Agent apps

API

Integrations

Support chat on www.livechat.com

Updates

Resolved

This incident has been resolved.

Mon, Jan 27, 2025, 11:01 AM

Monitoring

A fix has been implemented and we are monitoring the results.

Mon, Jan 27, 2025, 10:53 AM

Identified

The issue has been identified and a fix is being implemented.

Mon, Jan 27, 2025, 10:39 AM(14 minutes earlier)

Monitoring

A fix has been implemented and we are monitoring the results.

Mon, Jan 27, 2025, 10:08 AM(31 minutes earlier)

Identified

The issue has been identified and a fix is being implemented.

Mon, Jan 27, 2025, 09:46 AM(22 minutes earlier)

Investigating

We are currently investigating this issue.

Mon, Jan 27, 2025, 09:31 AM(14 minutes earlier)