Issues with accessing Agent Application

Resolved·Partial outage

This incident has been resolved.

Mon, Sep 2, 2024, 03:02 PM

(1 year ago)

Affected components

Sep 2, 2024, 01:19 PM

03:02 PM

Chat widget

Agent apps

API

Integrations

Support chat on www.livechat.com

Updates

Resolved

This incident has been resolved.

Mon, Sep 2, 2024, 03:02 PM

Identified

The issue has been identified and a fix is being implemented.

Mon, Sep 2, 2024, 01:48 PM(1 hour earlier)

Monitoring

A fix is being implemented

Mon, Sep 2, 2024, 01:43 PM

Investigating

We are continuing to investigate this issue.

Mon, Sep 2, 2024, 01:39 PM

Investigating

We are currently investigating this issue.

Mon, Sep 2, 2024, 01:19 PM(20 minutes earlier)