Impaired access to Agent Application

Resolved·Full outage

This incident has been resolved

Fri, Feb 25, 2022, 05:09 PM

(4 years ago)

Affected components

Feb 25, 2022, 02:18 PM

04:23 PM

Agent apps

API

Updates

Resolved

This incident has been resolved

Fri, Feb 25, 2022, 05:09 PM

Monitoring

Situation is stable now, all functionalities are back up. We keep monitoring the situation

Fri, Feb 25, 2022, 04:23 PM(45 minutes earlier)

Identified

The root cause of the problem has been identified. Our Admin's team is in the process of mitigating and fixing the issue

Fri, Feb 25, 2022, 02:41 PM(1 hour earlier)

Investigating

Access and usage of the Agent Application is impaired at the moment. We're currently investigating the issue

Fri, Feb 25, 2022, 02:18 PM(23 minutes earlier)