Issues with mobile Application

Incident Report for LiveChat

Resolved

This incident has been resolved.
Posted Nov 10, 2023 - 12:14 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 10, 2023 - 10:37 CET

Investigating

Mobile application loses connection after the screen is turned off. We are currently working on fixing the issue.
Posted Nov 09, 2023 - 16:12 CET
This incident affected: LiveChat (Agent apps).