Issues with connection in the Agent App

Incident Report for LiveChat

Resolved

The incident has been resolved.

Posted Mar 08, 2023 - 01:31 CET

Monitoring

A fix has been implemented, and we are monitoring the results.

Posted Mar 08, 2023 - 01:10 CET

Identified

The issue is related to the CDN service provider, we are waiting for services to come back up.

Posted Mar 07, 2023 - 22:45 CET

Investigating

There are issues related to connection in the Agent App - customers might experience issues with connecting to the App or with sending messages.

Posted Mar 07, 2023 - 21:40 CET

This incident affected: Agent apps.