Scheduled maintenance

Scheduled for Sep 27, 08:00 - 10:00 CEST

Scheduled

We will perform platform maintenance affecting both the US and EU regions. During the two-hour maintenance window, some agents' accounts may briefly reconnect; total impact is expected to be under 10 minutes. No customer action is required. We will provide updates here.

Posted Sep 19, 2025 - 11:10 CEST

This scheduled maintenance affects: LiveChat (Agent apps, API, Support chat on www.livechat.com).