Issues with Agent Application

Incident Report for LiveChat

Resolved

This incident has been resolved.
Posted Jul 17, 2023 - 01:00 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 17, 2023 - 00:30 CEST

Identified

Issues are caused by our provider, we are working on resolving it as soon as possible
Posted Jul 16, 2023 - 23:43 CEST

Investigating

We are currently investigating this issue.
Posted Jul 16, 2023 - 23:03 CEST
This incident affected: LiveChat (Agent apps, Support chat on www.livechat.com).