Issues with accessing Agent Application

Incident Report for LiveChat

Resolved

This incident has been resolved.
Posted Oct 14, 2024 - 15:38 CEST

Update

We are continuing to monitor for any further issues.
Posted Oct 14, 2024 - 15:23 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 14, 2024 - 15:09 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 14, 2024 - 15:02 CEST

Investigating

We are currently investigating this issue.
Posted Oct 14, 2024 - 14:55 CEST
This incident affected: LiveChat (Agent apps, API, Integrations, Support chat on www.livechat.com).