Connection issues

Incident Report for LiveChat

Resolved

This issue has been resolved
Posted Mar 30, 2021 - 23:27 CEST

Monitoring

A fix has been implemented, we'll continue to monitor the results
Posted Mar 30, 2021 - 22:34 CEST

Identified

The issue has been identified, we are in a process of implementing the fix
Posted Mar 30, 2021 - 21:39 CEST

Investigating

Some of our Customers may experience connection issues to our Agent Application. Our Admins are investigating the issue
Posted Mar 30, 2021 - 21:20 CEST
This incident affected: LiveChat (Agent apps).