Issues with accessing applications on Frankfurt servers
Incident Report for LiveChat
Resolved
This incident has been resolved.
Posted May 17, 2024 - 18:55 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 17, 2024 - 16:15 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted May 17, 2024 - 16:11 CEST
Investigating
Agents from licenses located on our servers in Frankfurt have problems with accessing application. We are currently investigating the issue.
Posted May 17, 2024 - 15:27 CEST
This incident affected: API and Agent apps.