Issue with agent application

Incident Report for LiveChat

Resolved

This incident has been resolved.

Posted Nov 23, 2020 - 09:59 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 23, 2020 - 09:47 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 23, 2020 - 09:40 CET

Update

We are continuing to investigate this issue.

Posted Nov 23, 2020 - 09:40 CET

Investigating

We are currently investigating this issue.

Posted Nov 23, 2020 - 09:38 CET

This incident affected: Agent apps.