LiveChat support chat widget - degraded performance

Incident Report for LiveChat

Resolved

This incident has been resolved.
Posted Nov 25, 2024 - 17:35 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 25, 2024 - 16:33 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 25, 2024 - 15:50 CET

Update

We are continuing to investigate this issue.
Posted Nov 25, 2024 - 15:28 CET

Investigating

We are currently investigating this issue.
Posted Nov 25, 2024 - 15:23 CET
This incident affected: LiveChat (Chat widget, Support chat on www.livechat.com).
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