LiveChat - degraded performance

Incident Report for LiveChat

Resolved

This incident has been resolved.
Posted Jan 27, 2025 - 12:01 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 27, 2025 - 11:53 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 27, 2025 - 11:39 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 27, 2025 - 11:08 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 27, 2025 - 10:46 CET

Investigating

We are currently investigating this issue.
Posted Jan 27, 2025 - 10:31 CET
This incident affected: Chat widget, API, Agent apps, Integrations, and Support chat on www.livechat.com.