Issues with logging into the agent application

Incident Report for LiveChat

Resolved

This incident has been resolved.

Posted Jun 14, 2024 - 07:59 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 14, 2024 - 07:40 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 14, 2024 - 06:54 CEST

Update

We are continuing to investigate this issue.

Posted Jun 14, 2024 - 06:42 CEST

Update

We are continuing to investigate this issue.

Posted Jun 14, 2024 - 06:40 CEST

Investigating

We are currently investigating this issue.

Posted Jun 14, 2024 - 06:19 CEST

This incident affected: API, Agent apps, and Support chat on www.livechat.com.