LiveChat unavailability

Incident Report for LiveChat

Resolved

This incident has been resolved
Posted Aug 12, 2021 - 22:00 CEST

Monitoring

The issue has been resolved, we'll continue monitoring the situation
Posted Aug 12, 2021 - 21:32 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 12, 2021 - 18:48 CEST

Update

We are continuing to investigate this issue.
Posted Aug 12, 2021 - 18:04 CEST

Investigating

We're currently investigating the issue
Posted Aug 12, 2021 - 17:57 CEST
This incident affected: LiveChat (Chat widget, Agent apps, API, Integrations, Support chat on www.livechat.com, Subprocessors' service).