Planned servers maintenance - partial outage
Scheduled Maintenance Report for LiveChat
The scheduled maintenance has been completed.
Posted Feb 24, 2024 - 09:00 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 24, 2024 - 07:00 CET
We will be undergoing a scheduled maintenance. At the time of the maintenance some function may be severely impacted:
- Archives, reports and tags will not be available,
- Integrations such as ChatBot, Messenger, WhatsApp - messages may not go through or be visible for agents,
- Transcripts in transferred chats may not be visible for agents,
- Chat Page may be impacted and not load correctly at times,
- Agents logouts may occur,
- Chat transcript may not be visible for visitors if they move between pages on your website.
The approximate time for the maintenance is 2 hours but we will keep it as short as possible. It will not affect licenses stored on our servers in Europe. We sincerely apologize for the inconvenience.
Posted Feb 14, 2024 - 12:35 CET
This scheduled maintenance affected: Chat widget, API, Agent apps, and Integrations.