Agent app issue

Incident Report for LiveChat

Resolved

This incident has been resolved.
Posted Aug 08, 2024 - 23:28 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 08, 2024 - 22:00 CEST

Update

We are continuing to work on a fix for this issue.
Posted Aug 08, 2024 - 20:36 CEST

Update

We are continuing to work on a fix for this issue.
Posted Aug 08, 2024 - 20:24 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 08, 2024 - 20:18 CEST

Investigating

We are currently investigating this issue.
Posted Aug 08, 2024 - 20:12 CEST
This incident affected: LiveChat (Agent apps, API, Integrations, Support chat on www.livechat.com).