Issues with sending messages in Chat Widget

Resolved·Degraded performance

This incident has been resolved.

Wed, Oct 30, 2024, 12:47 PM

(1 year ago)

Affected components

Oct 30, 2024, 10:43 AM

11:49 AM

Chat widget

Support chat on www.livechat.com

Updates

Resolved

This incident has been resolved.

Wed, Oct 30, 2024, 12:47 PM

Monitoring

A fix has been implemented and we are monitoring the results.

Wed, Oct 30, 2024, 11:49 AM(58 minutes earlier)

Identified

The issue has been identified and a fix is being implemented.

Wed, Oct 30, 2024, 11:37 AM(11 minutes earlier)

Monitoring

A fix has been implemented and we are monitoring the results.

Wed, Oct 30, 2024, 10:58 AM(38 minutes earlier)

Investigating

We are currently investigating this issue.

Wed, Oct 30, 2024, 10:43 AM(14 minutes earlier)