Impaired access to Agent Application
Incident Report for LiveChat
Resolved
This incident has been resolved
Posted Feb 25, 2022 - 18:09 CET
Monitoring
Situation is stable now, all functionalities are back up. We keep monitoring the situation
Posted Feb 25, 2022 - 17:23 CET
Identified
The root cause of the problem has been identified. Our Admin's team is in the process of mitigating and fixing the issue
Posted Feb 25, 2022 - 15:41 CET
Investigating
Access and usage of the Agent Application is impaired at the moment. We're currently investigating the issue
Posted Feb 25, 2022 - 15:18 CET
This incident affected: API and Agent apps.