This incident has been resolved. We confirmed it no longer affects our infrastructure.
Posted Jun 12, 2025 - 22:54 CEST
Update
We no longer see an impact on our services. However, we are still monitoring the situation and making sure the issue is completely resolved.
Posted Jun 12, 2025 - 22:37 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 12, 2025 - 22:13 CEST
Update
Our cloud platform providers are still working on fixing the issue. We are doing our best to reduce the impact on our services.
Posted Jun 12, 2025 - 22:09 CEST
Update
We are still waiting for our cloud platform providers to resolve the issue with their services. Our admins are actively working on mitigating the impact on our services.
Posted Jun 12, 2025 - 21:41 CEST
Update
We are waiting for our providers to resolve the issue with their services.
Posted Jun 12, 2025 - 21:21 CEST
Identified
We noticed a problem with Google Cloud Platform that affects also our services. We are investigating the problem and working on mitigating the impact
Posted Jun 12, 2025 - 21:01 CEST
This incident affected: LiveChat (Agent apps, Subprocessors' service).