Issues with accessing Agent Application

Incident Report for LiveChat

Resolved

This incident has been resolved.
Posted May 01, 2024 - 19:07 CEST

Update

We are continuing to monitor for any further issues.
Posted May 01, 2024 - 17:08 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 01, 2024 - 16:58 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted May 01, 2024 - 16:21 CEST

Update

We are continuing to investigate this issue.
Posted May 01, 2024 - 15:54 CEST

Investigating

We are currently investigating this issue.
Posted May 01, 2024 - 15:25 CEST
This incident affected: LiveChat (Chat widget, Agent apps, Integrations, Support chat on www.livechat.com).